Privacy Policy

Introduction

HearCure.in ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hearcure.in and use our services, including booking consultations, purchasing products, or contacting our support team.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a consultation or appointment
• Register for an account
• Purchase products or services
• Sign up for our newsletter
• Contact our customer support
• Participate in surveys or promotions

The personal information we collect may include:

• Name, email address, phone number, and postal address
• Date of birth and gender
• Health information related to hearing conditions
• Payment information (processed securely through our payment processors)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Time and date of your visit
• Pages you view
• Links you click
• Search terms you enter

This information helps us analyze trends, administer the site, track user movements around the site, and gather demographic information about our user base as a whole.

How We Use Your Information

We may use the information we collect from you for the following purposes:

• To provide, maintain, and improve our services
• To process and fulfill your consultation bookings and product orders
• To send appointment reminders and follow-up communications
• To communicate with you about products, services, offers, and promotions
• To personalize your experience and deliver content relevant to your interests
• To respond to your inquiries and provide customer support
• To monitor and analyze usage patterns and trends
• To protect against, identify, and prevent fraud and other illegal activities
• To comply with our legal obligations

Sharing Your Information

We may share your information with the following third parties:

• Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Hearing Aid Manufacturers: When necessary for warranty registration or product support, we may share relevant information with hearing aid manufacturers.
• Healthcare Providers: With your consent, we may share your information with healthcare providers involved in your hearing care.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Preference Cookies: Allow the website to remember choices you have made in the past.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

We limit access to your personal information to those employees, agents, contractors, and third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: